TSN 5G View - Leveraging the power of Bell 5G network technology

What do I need to access TSN 5G View?

You must have a 5G-capable device that is connected to a 5G mobile network, and a TSN subscription. Learn more about Bell 5G coverage.

How much data will TSN 5G View use?

The average data consumption for TSN 5G View interactive features is about 75 MB/minute, compared to 15 MB/minute for regular video streaming. Use of TSN 5G View may result in data charges based on your data plan. You can view and change your plan by logging in to MyBell.

Can I access TSN 5G View on Wi-Fi?

TSN 5G View works best on a 5G mobile network, but is also accessible on a Wi-Fi network. To access TSN 5G View from your 5G device on Wi-Fi, you need a minimum 50 Mbps of Internet speed and a 5 GHz channel frequency.

How do I know if I have 50 Mbps of Internet speed and 5 GHz channel frequency?

Bell Internet customers can check their Internet speed and channel frequency with the Bell Wi-Fi app. Non-Bell Internet customers can check with their service providers. There are different factors that can affect Wi-Fi speeds. Bell Internet customers can learn more about optimizing Wi-Fi on their 5G devices.

I have a 5G device connected to the Bell 5G network.  Why am I experiencing performance issues with TSN 5G View?

Network speeds and signal strength can vary based on location, network traffic conditions and other factors. It is likely that one of these factors is causing your performance challenges with TSN 5G View. Learn more about the Bell 5G network.

Why is TSN 5G View unavailable over the LTE network?

TSN 5G View features use multiple camera feeds from the venue and only the 5G network offers the speed and latency required to provide a seamless experience. If you are watching TSN 5G View on a 5G mobile network and you move into an LTE-only area, you may experience playback issues.

If you do not have 5G coverage or access to a sufficient Wi-Fi connection, you will not be able use the TSN 5G View interactive features. TSN subscribers can still watch the live game broadcast and TSN 5G View post-game highlights from the TSN app.

Compatible with 5G iPhones and 5G iPads on iOS 10.0 or newer and Android 5G smartphones on Android version 8.0 or newer. Available within Bell network 5G coverage areas where technology permits. Speed and signal strength may vary due to traffic, topography, environmental conditions and other factors, including Bell’s Internet traffic management practices (e.g., priority access to emergency personnel and critical infrastructure personnel). See bell.ca/ITMP.