I can no longer access TSN on my Samsung Device
Published
Due to technical limitations, as of August 29th, 2022, the TSN app will no longer be supported on older versions of Samsung Orsay and some Tizen models, and will cease to function.
While subscribers will not be able to access or watch TSN programming through the app on the Samsung models listed below, TSN subscriptions will remain active with the ability to sign in on an alternate supported device and/or cast to their Samsung TVs.
Please see the chart below for affected Samsung TVs and Blu Ray players:
| Year/Platform | Model Group | Model Name |
|---|---|---|
| 2015 Orsay/Tizen
| 15TV_PREMIUM | UJS9900, UJS9800, UJS9500, UJS9000, UJS9100 |
| 15TV_STANDARD1 | UJU5900, UJU5910, UJU5920, UJU8000, UJU7800, UJU7500, UJU7000, UJS8500, UJS8000, UJU6900, UJU6410, UJU6400, UJU6300, UJS6900, UJU6390, UJU6000, UJU6100, US9A, UJU6800, UJU6740, UJU6700, UJU6600, UJU6510, UJU6500, UJS8600, UJS6700, UJU7090 | |
| 15TV_STANDARD2 | UJ6400, UJS6000, UJ6330, UJ6300, UJ6240, UJ6200, UJ5520, UJ5510, UJ5500, UJ5300, TE390S | |
| 2016 Tizen/Blu Ray
| 16TV_BD |
|
| 16TV_STANDARD1 | UKUC30S, UKU6390, UKU630D, UKU6300, UKU6310, UKU6100, UKU6090, UKU6070, UKU6000, UKUF31E, UKUF30E | |
| 16TV_STANDARD2 | VF39S, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5310, UK5300, UK4300, UKF21E, UKF20E | |
| 16TV_PREMIUM | UKU9518, UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKS6900,UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400 | |
| 2017 Blu Ray | 17AV_BD |
Click here for help identifying the model name of your Samsung TV.